Sunday, October 31, 2010

Notice of DBS Billing Changes for StarHub Cable Vision Ltd and StarHub Internet Pte Ltd Customers

StarHub

    

For those who are subscribers of StarHub Cable/Broadband and are paying via DBS, this is for you:

StarHub has consolidated all customers’ accounts into an integrated system and StarHub Ltd will be billing on behalf of StarHub Cable Vision Ltd and StarHub Internet Pte Ltd.

As a result, effective from 01-Nov-2010, bill payment service for StarHub Cable Vision Ltd and StarHub Internet Pte Ltd will be discontinued.

If you have an existing Bill Payment Arrangement for StarHub Cable Vision Ltd or StarHub Internet Pte Ltd:

  • Please delete your existing Bill Payment Arrangement and replace this with StarHub Ltd as the new Payee and StarHub Account No as new Consumer Reference No.
  • Please do not create any new Bill Payment instructions for StarHub Cable Vision Ltd or StarHub Internet Pte Ltd

If you have already created a Post Dated Billing arrangement involving StarHub Cable Vision Ltd or StarHub Internet Pte Ltd:

  • Please delete this Bill Payment instruction and create a new instruction with StarHub Ltd as the new Payee and StarHub Account No. as the new Consumer Reference No. We will not be able to process any Bill Payment instructions to StarHub Cable Vision Ltd and StarHub Internet Pte Ltd after 01-Nov-2010

Details of the StarHub Cable Vision Ltd and StarHub Internet Pte Ltd billing changes can be found at www.starhub.com/newbill.

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